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Candidate

Male, 30 years, born on 25 October 1994

Actively searching for a job

Moscow, willing to relocate (Almaty, Astana, Baku, Bishkek, Voronezh, Georgia, Yekaterinburg, Kazan, Krasnodar, Minsk, Moscow, Nizhny Novgorod, Novosibirsk, Perm, Russia, Rostov-na-Donu, Samara, Saint Petersburg, Saratov, Sochi, Stavropol, Tashkent, Tbilisi, Tyumen, Ufa, Chelyabinsk, Yaroslavl), prepared for business trips

The approximate area of the job search is specified

Customer Service Representative In English/Russian

50 000  in hand

Specializations:
  • Sales department coordinator
  • Sales manager, account manager
  • Head of customer service
  • Sales representative
  • Teacher, educator

Employment: full time, part time, project work, volunteering, work placement

Work schedule: shift schedule, flexible schedule, remote working

Work experience 5 years 7 months

April 2023August 2024
1 year 5 months
ASOTECH LLC
Customer Service Representative/Dispatch
Carry out tasks involving home warranty companies and technicians. Making appointments for technicians and customers. Looking over all documentation and agreements in the company.
April 2022February 2023
11 months
Megapari
Customer Service Representative
Поддержка клиентов на английском
February 2020November 2021
1 year 10 months
1xBet
Account Manager
Поддержка клиентов на английском
September 2018August 2020
2 years
Wellconnect
Technical Support/IT and compliance
My role was to troubleshoot the Convoso CRM, create new accounts and delete for old and new employees, change passwords, made sure no one violated the company’s rules like visiting prohibited websites.

Skills

Skill proficiency levels
Обучаемость
Internet Marketing
Активные продажи
CRM
Работа по времени США
Обслуживание клиентов
Деловое общение
Английский язык
Поиск и привлечение клиентов
Деловая переписка
Управление отношениями с клиентами
Развитие продаж
Работа с ключевыми клиентами
Холодные продажи
Телефонные переговоры
Customer Service
Account Management
Sales Management
Телемаркетинг
E-Commerce
Битрикс
1С-Битрикс
Работа с клиентами
Работа с жалобами клиентов
Sales Skills
B2B Продажи
MS Excel
MS Word
MS Outlook
MS PowerPoint

About me

I am a native English speaker from Zambia. Through out my study years in Moscow I have done part time jobs in teaching English to people of all ages and backgrounds through online and physical classes, summer camps and private lessons. This has helped me grow and understand people by offering service with a skill like English language. Given how fast the world is moving and with a very great resource like the internet, I came to understand that the future of trade is online. Because of the pandemic I took part in e-commerce seminars and workshops and gained experience in sales.

Higher education (master)

2020
Физ-мат, Фундаментальная информатика и информационные технологии

Languages

EnglishNative


RussianC1 — Advanced


Citizenship, travel time to work

Citizenship: Zambia

Desired travel time to work: Doesn't matter